Key Terms

TAP ApplicationNational Taxpayer Advocate (NTA) Nina Olson's FY 2015 Objectives Report to Congress, released July 16, 2014, identifies key issues, goals and activities TAS will focus on during the upcoming fiscal year. These include the implementation of the Taxpayer Bill of Rights, resolving refund delays for victims of return preparer fraud, and the need for minimum standards for tax return preparers. This year's report also includes a Volume II that outlines formal IRS responses to the 25 most serious taxpayer problems identified by the NTA in her 2013 Annual Report to Congress, as well as the NTA’s comments on those responses. Learn more on the Objectives Report to Congress page.


On June 10, 2014, the IRS officially adopted a Taxpayer Bill of Rights, one of the top priorities for National Taxpayer Advocate Nina Olson and the Taxpayer Advocate Service for the past several years. The Taxpayer Bill of Rights or TBOR takes the many existing rights in the tax code and groups them into ten broad categories modeled on the U.S. Constitution’s Bill of Rights, making them easier to understand. 


The NTA first proposed the TBOR in her 2007 Annual Report to Congress and urged its adoption again in two later reports. “Congress has passed multiple pieces of legislation with the title of ‘Taxpayer Bill of Rights,’” Olson said. “However, taxpayer surveys conducted by my office have found that most taxpayers do not believe they have rights before the IRS and even fewer can name their rights. I believe the list of core taxpayer rights the IRS is announcing today will help taxpayers better understand their rights in dealing with the tax system.” The NTA also stated, “Taxpayer rights are central to voluntary compliance. If taxpayers have confidence in the fairness and integrity of the system, they will be more likely to comply.”


TAS and the IRS will work to make all taxpayers aware of these rights and how to use them in any contacts with the IRS, and to embed the Taxpayer Bill of Rights throughout IRS processes and procedures.  As part of this initiative, we’ve created new pages to explain what these rights are and what they mean to you (for example, how the Taxpayer Bill of Rights would apply if the IRS says you owe more tax). In the coming weeks and months, you’ll find more information here about your taxpayer rights, and how TAS continues its mission to protect all of them as we help you resolve problems with the IRS.

Welcome to the Taxpayer Advocate Service (TAS) Tax Toolkit! This Tax Toolkit is a website that contains useful tax information for individuals, businesses, tax professionals and media, including news and updates, ways TAS helps taxpayers, and important information about tax topics and rights.

As an independent organization within the IRS, we help taxpayers resolve problems with the IRS and recommend changes that will prevent the problems. We are “Your Voice at the IRS.”


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