Taxpayer Advocate Service: Your Voice at the IRS

National Taxpayer Advocate Annual Report to Congress

Most Serious Problems

The Most Serious Problems Encountered by Taxpayers: Overview

Every year, the National Taxpayer Advocate (NTA) reports on at least 20 of the nation’s most serious tax problems. These issues can affect taxpayers’ basic rights and the ways they pay taxes or receive refunds, even if they’re not involved in a dispute with the IRS.

The Taxpayer Advocate Service (TAS) first identified many of the issues in this report when large numbers of taxpayers couldn’t resolve tax-related problems and came to TAS for help in dealing with the IRS. As your voice at the IRS, the NTA uses the Annual Report to elevate these problems to Congress and the highest levels of the IRS, and to recommend solutions.

The IRS also has an opportunity to provide a written response and describe any steps it’s already taking to remedy the issues.