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Published:   |   Last Updated: November 1, 2024

Taxpayer Requests: CDP/Equivalent/CAP

Collection Due Process (CDP) Equivalent Hearing (EH) Requests (Within 30 Days)

Where am I on the Roadmap?

Important

This is a 30 day notice, please enter the date of your notice so we can help you determine how much time you have left to pay. There are strict time limits on when you can request a CDP or EH request. Responding quickly ensure you don’t lose your option to request a hearing.

You have [days number] days remaining to remit payment.

Please send payment immediately or contact the IRS at 1-877-777-4778

You are [days number] late to remit payment.

Please send payment immadiately or contact the IRS at 1-877-777-4778

Overview

You received various notices or letters from the IRS requesting payment for the tax balance owing and the debt remains unpaid. Since you have a balance owing, the IRS is continuing with its collection process by either filing a lien, which makes claim to your assets as security for a tax debt, or issuing a levy that can take your property (such as funds from a bank account, Social Security benefits, wages, your car, or your home).

For each tax period, the IRS is required to send you a notice after it files a lien, and is generally required to notify you before the first attempt to levy, and will send you a Notice of Your Right to a Collection Due Process Hearing explaining your appeal rights. See IRS Publication 594, The IRS Collection Process, and Publication 1660, Collection Appeal Rights, for a full explanation of the IRS appeal process.

Collection Due Process (CDP) Hearing (Within 30 Days): You file a Form 12153, Request for A Collection Due Process Hearing, and send it to the address shown on your lien or intent to levy notice within 30 days of the CDP notice date in order to appeal the action with the Office of Appeals. Filing a timely request for a CDP hearing protects your right to go to Tax Court if you disagree with the Appeals determination.

 

I need more information

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What does this mean to me?

You, your authorized representative, or a third-party whose property is subject to a collection action, and has received a notice of their right to request a CDP or EH hearing, may request a hearing if it is within the permitted time limit.

When the IRS receives a request for a CDP or EH hearing, usually collection actions are stopped until the hearing has ended.

When tax is not paid the IRS can issue a levy, file a Notice of Federal Tax Lien (NFTL), and your United States passport can be denied or revoked.

  • Levies are a legal seizure of your property or assets.
    • The IRS can issue a levy to take funds from a bank account, Social Security benefits, wages, your car, or your home.
  • The IRS can file a NFTL for unpaid tax balances.
    • The NFTL is a public record that can affect your property and assets.
  • The amount owed determines if your United States passport can be denied or revoked.

For specifics on your particular notice, visit Understanding your IRS Notice or Letter on IRS.gov.

If you have a tax debt, the IRS can issue a levy, which is a legal seizure of your property or assets. It is different from a lien — while a lien makes a claim to your property or rights to property  as security for a tax debt, the levy takes your property (such as funds from a bank account, Social Security benefits, wages, your car, or your home). For specifics, see Levies on TAS Get Help and/or Liens on TAS Get Help for further information.

This Notice is Your Right to request a Collection Due Process (CDP) hearing. You’ll have until the date shown on the notice to request a CDP hearing with the IRS Office of Appeals. See IRS Publication 1660, Collection Appeal Rights, for a full explanation of the CDP process. If you wish to appeal the filing of the lien and/or the proposed levy action, you need to timely complete and mail Form 12153, Request for a Collection Due Process or Equivalent Hearing. If your request for a CDP hearing isn’t timely, you can request an Equivalent Hearing within one year from the date of the CDP notice, but you can’t challenge Appeals decisions in U.S. tax court if you disagree with their decision.

If the IRS has already issued a CDP notice for that particular tax debt, then you can still request a hearing with the IRS Office of Appeals either before or after the IRS levies your property. You can also request a hearing when the IRS proposes filing of a Notice of Federal Tax Lien and when the IRS rejects, modifies or terminates an installment agreement. You will need to request a conference through the Collection Appeals Program (CAP), but unlike a CDP hearing, you may not seek review of Appeal’s determination in the U.S. Tax Court. See IRS Publication 594, The IRS Collection Process, and Publication 1660, Collection Appeal Rights, for a full explanation of the CAP.

You can also ask that the IRS manager review your case informally. You can obtain the manager’s name and phone number by contacting the employee listed on your notice. IRS employees are required to give you their manager’s name and phone number. For specifics, see Levies on TAS Get Help and/or Liens on TAS Get Help for further information.

This notice also explains the possible denial or revocation of your United States passport. Visit Revocation or Denial of Passport in Case of Certain Unpaid Taxes for further information.

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How did I get here?

You received various notices or letters from the IRS requesting payment for the balance due and the tax debt remained unpaid.

When you have a balance due, the IRS can continue with its collection process by

  • filing a lien, which makes claim to your assets as security for a tax debt, or
  • issuing a levy that can take your property (such as funds from a bank account, Social Security benefits, wages, your car, or your home).

You received various notices or letters from the IRS requesting payment for the tax balance owing and the debt remains unpaid. Since you have a balance owing, the IRS is continuing with its collection process by either filing a lien, which makes claim to your assets as security for a tax debt, or issuing a levy that can take your property (such as funds from a bank account, Social Security benefits, wages, your car, or your home).

Also, you may have requested an installment agreement or have an existing one. Under the Collections Appeals Program (CAP), you also have 30 days to appeal the rejection, modification and/or termination of an installment agreement.

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Check the return address to be sure it’s from the Internal Revenue Service and not another agency.

The first thing to do is to check the return address to be sure it’s from the Internal Revenue Service and not another agency.

If it’s from the IRS, the notice will have instructions on how to respond and provide specific website link for you to visit for additional information located at the end of the notice or letter.

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First and foremost, don't ignore notices from the IRS.

Even if you can’t pay the taxes you owe, responding to a notice before the due date could prevent enforcement action. For example, the IRS can issue a levy and take your property or assets (such as funds from a bank account, Social Security benefits, wages, your car, or your home). Be sure to keep your address up to date with the IRS so you receive all notices and letters.

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If you disagree with the proposed action in the notice and/or the balance owing, this Notice is Your Right to request a Collection Due Process (CDP) hearing.

Verify you still have time to make the CDP request before the deadline.

CDP and EH hearing requests have strict time limitations and requirements.

  • They must be in writing,
  • Must be signed by the taxpayer or authorized representative,
  • CDP requests must be filed on or before 30-days after the date of a notice of Intent to Levy,
  • CDP requests must be filed on or before 30-days after 5-business days following the filing of a Notice of Federal Tax Lien (NFTL),
  • If later than 30-days, an EH may be requested within 1-year after the date of the notice,
  • Requests are made by submitting a signed Form 12153 to request the hearing (it’s included with the notice), or
  • If a written request, it must contain all information on the Form 12153 and be signed.
  • The hearing request may not be considered if a frivolous position is stated or listed information is to delay or stop tax law processing.

You’ll have until the date shown on the notice to request a CDP hearing with the IRS Office of Appeals.

 

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If you disagree with the Office of Appeals decision in your hearing

You can petition tax court within 30-days of the date of the Appeals determination letter for CDP hearings.

You cannot petition tax court for EH appeal hearings, unless the appeal was for a spousal defense in an innocent spouse case or denial of interest abatement.

You can also appeal IRS collection actions through the Collection Appeal Program (CAP)

You, your authorized representative, or a third-party whose property is subject to a collection action, may appeal the following actions under the CAP process:

Levy

  • Before or after the serving of a notice of levy.
  • Before or 10-days after the seizure of property.
  • Disallowance of a request to return levy proceeds.
  • Taxpayers claiming a levy is erroneous before the levied proceeds are turned over to the IRS.
  • Third parties claiming property was wrongfully levied before the levied proceeds are turned over to the IRS.
  • Denial of a third-party property owner’s administrative claim for return of wrongfully levied property.

Lien

  • Before or after the filing of a Notice of Federal Tax Lien (NFTL).
  • After the filing of a special condition NFTL attaching to property held in the name of third-party (i.e., alter-ego, nominee, transferee, etc.).
  • After the denial of a request for:
    • property to be discharged from a lien,
    • subordination of a lien,
    • withdrawal of a NFTL, or
    • the issuance of a certificate of non-attachment.

Installment Agreement (IA)

  • When an IA is:
    • Rejected,
    • Proposed termination or terminated,
    • Proposed modification or modified.

Normally, the IRS will stop the collection action(s) you disagree with until your appeal is settled. Once the Office of Appeals makes their decision regarding your case, that decision is final, and you cannot go to tax court if you disagree with the CAP decision.

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Requesting a CAP appeal

If you disagree with an IRS employee’s collection decision, and you wish to request a CAP appeal, you must first request a conference with the employee’s manager.

NOTE: A conference with a manager is not required if the CAP appeal is for a proposed modification, modified, proposed termination, terminated, or rejected installment agreements.

If you do not resolve your disagreement with the Collection manager, you may request the Office of Appeals review your case under the Collection Appeals Program by submitting Form 9423 to request consideration. On the Form 9423, check the collection action(s) you disagree with and explain why you disagree.

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If you agree with the notice but can’t pay the full amount by that date

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You can hire an attorney, certified public accountant (CPA), or enrolled agent to help you with tax matters

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If you believe you have an acceptable reason for interest or a penalty to be removed or reduce

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Check your tax withholding.

You may wish to check your tax withholding to make sure you have enough taken from your payroll check each pay period or that you have made an accurate estimated tax payment to ensure you do not have a balance due at the end of the year.

Too little can lead to a tax bill or penalty. Too much can mean you won’t have use of the money until you receive a tax refund. Use the IRS Tax Withholding Estimator to determine if you need to make changes to your withholding.

General Resources

Understanding your notice or letter

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If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should.

TAS has offices in every state, the District of Columbia, and Puerto Rico. To find your local advocate’s number:

Low Income Taxpayer Clinics (LITCs) assist individuals whose income is below a certain level who need to resolve tax problems with the IRS. They also provide education, outreach, and information on taxpayer rights to individuals who speak English as a second language. LITCs represent taxpayers in disputes before the IRS and courts and help taxpayers respond to IRS notices and correct account problems. Services are offered for free or a small fee. LITCs are independent from the IRS and TAS. For more information or to find an LITC near you, see the LITC Page or Publication 4134, Low Income Taxpayer Clinic List. You can also request Pub. 4134 by calling 800-TAX-FORM (800-829-3676).

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Did you know there is a Taxpayer Bill of Rights?

The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

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