Full Report
National Taxpayer Advocate (NTA) Nina E. Olson released her annual report to Congress on Jan. 5, 2011. This report identifies the need for tax reform as the number one priority in tax administration today. The Advocate expresses continuing concern that the IRS’s increasing use of hard-core enforcement actions, particularly tax liens, is inflicting unnecessary harm on financially struggling taxpayers and examines challenges the IRS faces in implementing the new health care law.
Report Contents
Executive Summary & Full Downloads
Volume One: Most Serious Problems, Recommendation to Congress, and Most Litigated Issues
Dedication, Preface and Table of Contents
Status Updates on Previously Identified Problems
The Most Serious Problems Encountered
- The Time for Tax Reform is Now
- The IRS Mission Statement Does Not Reflect the Agency’s Increasing Responsibility for Administering Social Benefit Programs
- IRS Performance Measures Provide Incentives that May Undermine the IRS Mission
- The Wage & Investment Division Is Tasked with Supporting Multiple Agency-Wide Operations, Impeding its Ability to Serve its Core Base of Individual Taxpayers Effectively
- IRS Policy Implementation Through Systems Programming Lacks Transparency and Precludes Adequate Review
