The Taxpayer Advocate Service is Your Voice at the IRS.
The Taxpayer Advocate Service (TAS) is an independent organization within the Internal Revenue Service (IRS). Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights.
As an independent organization within the IRS, we protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the problems.
What is TAS?
The Taxpayer Advocate Service works in two main ways – helping taxpayers with individual problems, and recommending “big picture” or systemic changes at the IRS or in the tax laws.
If you are having a tax problem that you haven’t been able to resolve on your own, our Advocates may be able to help. You may be eligible for our help if your IRS problem is causing financial difficulty or you believe an IRS procedure just isn't working as it should. Read more about the kinds of cases we accept.
We have offices in every state, the District of Columbia, and Puerto Rico. If you qualify for our help, you will be assigned to one advocate who will be with you at every turn. Our advocates work with the IRS to get your problems resolved. And our services are always free.
To speak to an advocate, call (877) 777-4778 or find your local TAS office.
Some of the problems we deal with are not limited to a single taxpayer. The Taxpayer Advocate Service looks at patterns in taxpayer issues to determine if an IRS process or procedure is causing a problem, and if so, to recommend steps to resolve the problem.
Each year, the National Taxpayer Advocate presents an Annual Report to Congress, identifying at least 20 of the most serious problems facing taxpayers. In recent years, the key issues in the report have included tax-related identity theft, fraud by certain tax return preparers, and the need for a Taxpayer Bill of Rights (which the IRS has adopted).
If you know of a systemic issue affecting multiple taxpayers, please report it to us with the Systemic Advocacy Management System on IRS.gov.