NTA Blog 10/17/2018 Announcing the 4th International Taxpayer Rights Conference and Requesting Prese... I’m pleased to announce the 4th International Taxpayer Rights Conference to be held May 23 and 24
NTA Blog 10/10/2018 The IRS Refuses to Provide Mandatory Employee Training on Taxpayer Rights For many years, I urged the IRS to adopt a Taxpayer Bill of Rights (TBOR)
NTA Blog 10/3/2018 Measuring the Taxpayer Experience – External Evaluations Show the IRS is Faili... In last week’s blog, I discussed how the Level of Service (LOS)
NTA Blog 9/26/2018 Measuring the Taxpayer Experience – The IRS’s Level of Service Measure Fails... In a series of blogs I published earlier this year, Telephone Service in an Omnichannel Environment
NTA Blog 9/20/2018 TAS Research Shows that Education Improves EITC Compliance Recently, the IRS provided its response to my Most Serious Problem addressing EITC issues
NTA Blog 9/13/2018 The IRS Might Recover EITC Using Its Newly Discovered Post-Processing Math Error... My June Report to Congress included an Area of Focus
NTA Blog 9/7/2018 As a Result of TAS Advocacy, the IRS is Working to Address a Computer Glitch Tha... About two years ago, TAS received cases where either the taxpayer or the Power of Attorney (POA)
NTA Blog 8/29/2018 The Systemic First Time Abatement Policy Currently Under Consideration by the IR... The IRS offers a First Time Abatement (FTA) program that is intended to be, and often
NTA Blog 8/22/2018 TAS Cases Demonstrate the Harm Caused by IRS Policies on Passport Certification excerpt
NTA Blog 8/16/2018 IRS Administration of the Section 965 Transition Tax Contravenes Congressional I... When Congress passes legislation as comprehensive and technical as the Tax Cuts and Jobs Act (TCJA)