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Published:   |   Last Updated: January 30, 2025

Collaborate with the IRS to identify and implement strategies for increasing e-file rates for individual and business taxpayers

Background

This objective carried over from Fiscal Year 2024.

Highlights

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Status

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Expected Completion Date

09/30/2025

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Activities

Activity 1: Meet with the IRS to discuss the feasibility of providing taxpayers with access via an online account to their tax information in a downloadable format that taxpayers can upload to the tax return software of their choice. Explore and consider the benefits and burdens of a legislative recommendation to move up the March 15 information e-filing deadline that would allow the IRS to include Form 1099 information in a taxpayer’s online account earlier in the filing season.

Activity 2: Form a working group with the IRS to develop strategies for removing barriers, both behavioral and systemic, that contribute to the decision of many business and individual taxpayers to paper file.

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Actions Completed

1st Quarter

The Taxpayer Advocate Service (TAS) is currently conducting further research on eFile and Direct File services. The cross-Business Operating Division (BOD) team, including TAS, shared a final presentation deck this quarter that included next steps for the group. It included building upon the enterprise model for authenticated chat.

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Next Steps

TAS will build upon the Enterprise model for developing authenticated chat

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