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Published:   |   Last Updated: January 30, 2025

Continue to conduct a comprehensive analysis of TAS’s intake process with emphasis on identifying ways to enhance customer intake in the future

Background

This objective carried over from Fiscal Year 2024

Highlights

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1.

Status

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2.

Expected Completion Date

10/23/2024

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3.

Activities

Activity 1: Partner with the W&I Lean Six Sigma organization to identify and map our intake process steps to improve process efficiencies and effectiveness.

Activity 2: Identify which efficiencies identified as part of the Lean Six Sigma evaluation should be started and develop an implementation plan.

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4.

Actions Completed

1st Quarter

Project has closed – pilot was validated as successfu and was implemented into a 1 year MOU to continue the new process.

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5.

Next Steps

N/A

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