Forum on taxpayer service in Baltimore MD

May 18, 2016

National Taxpayer Advocate Nina E. Olson and Sen. Ben Cardin, a member of the Senate Committee on Finance, convened a public forum in Baltimore, Maryland, to discuss what taxpayers want and need from the IRS to comply with their tax obligations.

Approximately 30 people attended the forum, including, business owners, tax practitioners, and community based organizations. One panelist shared her personal experience in dealing with the IRS concerning an issue caused by her business’s fraudulent payroll service provider. The discussion brought to light the difficulties communicating with the IRS on complex tax issues and the need for face-to-face interaction. 

Several of the panelists submitted written statements:

More about the forum:

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