Success Stories: Getting a Fresh Start

December 9, 2014

Every year, the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. All personal details are removed to protect the privacy of the taxpayer.

The taxpayer came to TAS after the IRS wouldn’t accept his proposed payment amount for an installment agreement on a balance due. TAS reviewed the taxpayer’s financial situation and confirmed that his proposal fit the streamlined installment agreement criteria. The revenue officer continued to insist the taxpayer could pay more, by liquidating assets if necessary. The revenue officer also suggested the taxpayer make small payments for a year followed by a balloon payment. TAS continued to advocate for the streamlined agreement as provided for in the “Fresh Start” initiative created to assist struggling taxpayers. Just as TAS was about to elevate the issue, the revenue officer conceded that the streamlined installment agreement was acceptable. The payment agreement allowed the taxpayer to address other financial obstacles while beginning to pay his IRS debt.

More information if you have concerns about paying your taxes or questions about installment agreements.

Each individual or business taxpayer is assigned to an advocate who listens to the problem and helps the taxpayer understand what needs to be done to fix it. TAS advocates will do everything they can to get the problems resolved and will stay with the taxpayers every step of the way. Occasionally we feature stories of taxpayers and advocates who worked together to resolve complex tax issues. Read more TAS success stories.