At the heart of our organization’s mission lies a commitment to advocacy. Every year, we help thousands of individuals and tax professionals navigate the complex landscape of federal taxes with confidence and clarity. This story is just one of many examples of how the Taxpayer Advocate Service (TAS) helps resolve taxpayer issues. All personal details have been removed to protect the privacy of the taxpayer.

An authorized representative contacted TAS for assistance with an Employee Retention Credit claim filed by a small business they represented. After significant delays, the business was still waiting for the IRS to process their claim.

The assigned case advocate’s hard work, organization, and follow through prompted the IRS to process the claim and release the refund. The refund allowed the business to stay open and continue providing important services to members of its community.

The authorized representative commended the assigned employee, stating the Case Advocate “is a credit to your organization and…closure of the issue couldn’t have come at a better time!”

Today, tomorrow, and beyond, we remain steadfast in our dedication to making a difference – one taxpayer, one success story at a time. Read more TAS success stories.

Learn more about whether TAS can help you: Can TAS help me with my tax issue?