Success story: NBC12 helps taxpayer get TAS assistance

June 30, 2017

Every year the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. This story is only one of many examples of how TAS helps resolve taxpayer issues. All personal details are removed to protect the privacy of the taxpayer.

A cancer patient says she tried numerous times to find out what happened to her missing tax return, but she says she could not get an actual person on the phone at the Internal Revenue Service (IRS) to check on the status of her money. Find out how Taxpayer Advocate Service provided assistance to this taxpayer in need. Read the full story on NBC12: Woman calls 12 On Your Side about delayed tax refund (NBC12).

When working with the Taxpayer Advocate Service, each individual or business taxpayer is assigned to an advocate who listens to the problem and helps the taxpayer understand what needs to be done to resolve their tax issue. TAS advocates will do everything they can to help taxpayers and work with them every step of the way. Occasionally we feature stories of taxpayers and advocates who work together to resolve complex tax issues. Read more TAS success stories.

Learn more about TAS eligibility: https://taxpayeradvocate.irs.gov/about-us/learn-more-eligibility