TAS Abates Penalties due to Crash of USPS Truck

August 25, 2015

Every year, the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. All personal details are removed to protect the privacy of the taxpayer.

The Taxpayer Advocate Service sometimes has to get creative when helping a taxpayer, as was the case with a taxpayer whose return filing was delayed by a truck accident and IRS errors.

The taxpayer timely e-filed his return, but after the IRS’s systems rejected it, he was told to mail a paper copy instead. The taxpayer did so…but then the mail truck crashed, destroying the return. The taxpayer then mailed another copy of the return, but the IRS filed it using the incorrect year and charged the taxpayer late filing and late payment penalties.

TAS was able to prove the taxpayer’s return was on the truck, and using examples of other cases where there were accidents involving IRS documents succeeded in getting the penalties abated.

When working with the Taxpayer Advocate Service, each individual or business taxpayer is assigned to an advocate who listens to the problem and helps the taxpayer understand what needs to be done to fix it. TAS advocates will do everything they can to get the problems resolved and will stay with the taxpayers every step of the way. Occasionally we feature stories of taxpayers and advocates who worked together to resolve complex tax issues. Read more TAS success stories.