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Published:   |   Last Updated: September 4, 2024

Commercial Tax Software

Where am I on the Roadmap?

Overview

Taxpayers may use commercial tax preparation softwareSoftware used by taxpayers to prepare and file returns either by mail or electronically. to file and pay taxes electronically (for a fee). When you file your return, it will be securely transmitted through an IRS-approved secure electronic channel.  The software generally uses a question and answer format that provides answers to tax law questions.

I need more information

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Should I use IRS Free File insted?

If your Adjusted Gross Income is less than a certain amount ($79,000 for 2023) you may use the IRS Free File instead of a commercial tax software. 

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IRS Direct File

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Before filing your returns, address your digital assets

Digital assets, in the broadest sense, are an item that is created and stored digitally, has value, has established ownership, and is discoverable. The Treasury Department has added to the definition that a digital asset must be recorded on a cryptographically secured distributed ledger or any similar technology. Find out more on digital assets and how this may apply to you.

General Resources

Understanding your notice or letter

Get Help topics

Browse common tax issues and situations at TAS Get Help

If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should.

TAS has offices in every state, the District of Columbia, and Puerto Rico. To find your local advocate’s number:

Low Income Taxpayer Clinics (LITCs) assist individuals whose income is below a certain level who need to resolve tax problems with the IRS. They also provide education, outreach, and information on taxpayer rights to individuals who speak English as a second language. LITCs represent taxpayers in disputes before the IRS and courts and help taxpayers respond to IRS notices and correct account problems. Services are offered for free or a small fee. LITCs are independent from the IRS and TAS. For more information or to find an LITC near you, see the LITC Page or Publication 4134, Low Income Taxpayer Clinic List. You can also request Pub. 4134 by calling 800-TAX-FORM (800-829-3676).

View our Interactive Tax Map

Let us help you navigate your way through the IRS. Visit our interactive tax map to see where you are in the tax process.

Taxpayer Roadmap
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Did you know there is a Taxpayer Bill of Rights?

The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

Read more about your rights