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Published:   |   Last Updated: October 24, 2024

Notice CP75 Series

  • Notice CP75 Refund Hold, Return Being Examined Regarding Credits Claimed – need more information
  • Notice CP75-A Balance Due/Zero Refund – Examined Regarding Credits, Dependent Exemption(s) and/or Filing Status, Need More Information.
  • Notice CP75-D Refund Hold, Return Being Examined – We need more information
Where am I on the Roadmap?

Overview

An Initial Contact Letter is your notification that your tax return has been selected for an audit (also called an examination). Included in the letter is a listing of the specific items reported on your tax return or that you failed to include on your return that are being questioned by the IRS, with a request that you provide documentation to support the identified items. The CP75, CP75-A and CP75-D letters are commonly used for correspondence audits involving tax credits.

I need more information

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1.

What does this mean to me?

Part of your refund is being held until you provide the documentation requested to verify the Earned Income Credit (EIC), the Additional Child Tax Credit (ACTC) or Recovery Rebate Credit (RRC).

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2.

How did I get here?

Most of the time, the IRS accepts tax returns as you file them. However, it selects some for an additional review or audit to determine if you accurately reported your income, expenses, and credits. If the IRS selects your return for audit, it doesn’t automatically mean something is wrong. Once the IRS completes the examination, it will either accept your return as filed or propose changes to your return. These changes may affect the amount of tax you owe (a proposed deficiency) or your refund amount.

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What are my next steps?

Read the letter and follow the instructions. Submit the requested documentation to the address and by the due date shown in the letter. Don’t send original documents – send copies. If you fax the information, include your name and taxpayer identification number (Social Security number or individual taxpayer identification number) on each page. This will help the IRS associate the documents with your file.


If you have questions about your examination or are uncertain about what information you need to provide the IRS, call the number on your letter, write to the IRS at the address shown on the letter, or make an appointment to visit your local IRS Taxpayer Assistance Center. You may choose to obtain professional assistance (from an attorney, certified public accountant, or tax professional) or see if you qualify for free or low-cost assistance from a Low Income Taxpayer Clinic.

Once your examiner completes the initial review of the information you’ve provided, he or she will

  1. Request more information,
  2. Accept your original tax return as filed, or
  3. Propose changes to your return.

Your examiner will keep you informed of the actions he or she is taking.

Where can I get additional help?

Publication 3198-A

The Examination Process (Examinations by Mail), can provide additional information on the examination process.

Download

Topic No. 654

Understanding Your CP75 or CP75A Notice Request for Supporting Documentation

Download

General Resources

Understanding your notice or letter

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If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should.

TAS has offices in every state, the District of Columbia, and Puerto Rico. To find your local advocate’s number:

Low Income Taxpayer Clinics (LITCs) assist individuals whose income is below a certain level who need to resolve tax problems with the IRS. They also provide education, outreach, and information on taxpayer rights to individuals who speak English as a second language. LITCs represent taxpayers in disputes before the IRS and courts and help taxpayers respond to IRS notices and correct account problems. Services are offered for free or a small fee. LITCs are independent from the IRS and TAS. For more information or to find an LITC near you, see the LITC Page or Publication 4134, Low Income Taxpayer Clinic List. You can also request Pub. 4134 by calling 800-TAX-FORM (800-829-3676).

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Did you know there is a Taxpayer Bill of Rights?

The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

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