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Published:   |   Last Updated: November 19, 2024

Were Wages and Withholding Verified?

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Overview

The CP05 notice is mailed to taxpayers to notify them that the IRS is holding their refund until the accuracy of the tax credits, income tax withholding or business expenses has been verified.

I need more information

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What does this mean to me?

The IRS received your tax return and is verifying your income, income tax withholding, tax credits or business income based on the information reported to the IRS under your name and Social Security Number (SSN) by employers, banks, or other payers. After the IRS finishes its review, you may be required to verify tax credits claimed, income tax withholding or business expenses before your refund will be released or applied as an overpayment to next year’s estimated tax.

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How did I get here?

You filed your tax return and the IRS received it. The IRS is holding your refund while it is verifying the accuracy of your return, including one or more of the following you may have reported: credits, income (e.g., wages) and withholding that were reported on your return.

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Check the return address

The first thing to do is to check the return address to be sure it’s from the IRS and not another agency.

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If you didn’t file

Call the IRS immediately as you may be a victim of tax-related identity theft. Someone else may have used your personal information to file this return. Please complete and sign Form 14039, Identity Theft Affidavit, attach it to the notice and mail it to the IRS using the return address on the top of the CP05 notice, along with any requested documents.

You can also refer to the IRS Identity Theft Central resource page for more information


Note: Authorized third parties may assist taxpayers, but the taxpayer must be present on the phone or in-person.

Complete and send the IRS a Form 2848, Power of Attorney and Declaration of Representative, to authorize someone (such as an accountant) to contact the IRS on your behalf.

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If You Filed a Return

No action is required at this time. The review process could take anywhere from 60 to 180 days, as the IRS could be reviewing various issues such as wages and withholding, or credits or expenses shown on your tax return.

Once the IRS finishes its review, it may send your refund, ask for additional information, or deny all or part of your refund. If you don’t agree with the denial, you’ll have an opportunity to appeal.

If, after 60 days from the date of this notice, you have not received your refund or heard from the IRS, contact the IRS at the toll-free number listed at the top right corner of your notice.

If the entries reported on your return cannot be verified, you may be asked to submit documents verifying your wages and withholding that were reported.

If you made an error on your return or need to change the information reported, you should file a

Form 1040-X, Amended U.S Individual Income Tax Return.

Where can I get additional help?

Publication 5027

Identity Theft Information for Taxpayers 

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General Resources

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If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should.

TAS has offices in every state, the District of Columbia, and Puerto Rico. To find your local advocate’s number:

Low Income Taxpayer Clinics (LITCs) assist individuals whose income is below a certain level who need to resolve tax problems with the IRS. They also provide education, outreach, and information on taxpayer rights to individuals who speak English as a second language. LITCs represent taxpayers in disputes before the IRS and courts and help taxpayers respond to IRS notices and correct account problems. Services are offered for free or a small fee. LITCs are independent from the IRS and TAS. For more information or to find an LITC near you, see the LITC Page or Publication 4134, Low Income Taxpayer Clinic List. You can also request Pub. 4134 by calling 800-TAX-FORM (800-829-3676).

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The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

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