2015 Annual Report To Congress Full Report

For the IRS to do its job well, it must start from the perspective of what government is about – namely, it is of the people, by the people, and for the people. The government is funded by taxes paid by the people. Therefore, the future state vision of the IRS needs to be designed around the needs of the people.

Nina E. Olson

Preface: Introductory Remarks by the National Taxpayer Advocate


The IRS’s “Future State” Plan May Leave Critical Taxpayer Needs and Preferences Unmet


The IRS May Adopt User Fees to Fill Funding Gaps Without Fully Considering the Consequences


It appears that reviewing an applicant’s case file and its articles of incorporation and then requesting amendments to the articles of incorporation takes EO about an hour. This is a small price to pay to prevent waste, error, and abuse.

The IRS is Compromising Taxpayer Rights in Administering Parts of the Affordable Care Act


Research Study: Understanding the Hispanic Underserved Population


Research Study: IRS Collectibility Curve


The IRS’s Procedures for Assisting Victims of Identity Theft Still Impose Excessive Burden and Delay Refunds


The IRS Can Do More to Improve Its Administration of the Earned Income Tax Credit


The National Taxpayer Advocate first expressed concerns with the IRS’s inability to properly identify, process, and timely release refund freezes in 2003. Despite certain improvements, such as technological advances, and procedural and policy changes, the IRS’s screening processes in this program continue to harm taxpayers with legitimate returns.